Orlivas — Subscription Terms
Version 1.0.0 · Effective 2026-07-11 · Last updated 2026-07-11
These Subscription Terms supplement the Terms of Service and describe Orlivas' free and
paid plans, billing, renewal, cancellation and refunds. Paid plans are sold only
through the Apple App Store and Google Play; Orlivas does not take card payments
directly.
1. Plans
Orlivas offers a Free tier and paid plans with higher limits and additional features.
The current tiers are Plus, Premium, Family and Enterprise, and a time-boxed
Premium Trial may be offered. Higher tiers raise limits such as family members,
managed profiles, reminders, documents, storage, OCR scans and AI usage, and unlock
features such as Visual Wellness, AI Insights, the AI Assistant and advanced reports. The
current plans, features and prices are shown in the app and may be updated over time.
2. Billing through the app stores
- Purchases are processed and billed by Apple or Google through your store
account, using the payment method on file with the store. **Orlivas never receives your
card details.**
- Purchase and entitlement state is synchronized through our billing processor
(RevenueCat), which receives your Orlivas user id and purchase state only — **no
health data**.
- Prices shown include applicable taxes where the store collects them; otherwise taxes
may be added at checkout by the store.
3. Auto-renewal
Paid subscriptions renew automatically for the same period (monthly or yearly) at the
then-current price until you cancel. Your store account is charged within 24 hours before
each renewal, per the store's rules. Yearly plans are offered at a discount to monthly
(approximately two months free).
4. Cancellation
You can cancel anytime in your App Store or Google Play subscription settings.
Cancellation stops the next renewal and takes effect at the **end of the current billing
period**; you keep paid features until then. Uninstalling the app does not cancel a
subscription.
5. Free trial (if offered)
If a free trial is offered, unused trial time is forfeited when you subscribe. Unless you
cancel before the trial ends, it converts to a paid subscription at the price shown.
6. Refunds
Refunds are handled by the app stores under their policies, not by Orlivas. Requests
should be made to Apple or Google. Nothing here limits non-waivable statutory refund or
withdrawal rights you may have as a consumer under your local law.
7. Lifetime ad-free unlock
Where offered, a one-off lifetime ad-free unlock is a single, non-recurring purchase.
It is non-refundable except where store policy or applicable law requires otherwise.
Orlivas currently displays no advertising; this unlock reserves an ad-free experience
if optional advertising is ever introduced on the free tier.
8. Price changes
We may change prices or plan contents. For existing paid subscribers, material changes
apply from the next renewal, with notice as required by the stores and applicable law;
you may cancel before they take effect.
9. Downgrades, lapses and your data
If a subscription lapses or you downgrade, your data is not deleted — your account
returns to the limits of your current tier. If you exceed a lower tier's limits, existing
data remains readable but you may need to be within limits to add more.
10. Enterprise
The Enterprise tier may include unlimited usage, a priority queue and API access.
Additional terms may apply to Enterprise arrangements.
11. Contact
Billing questions: support@orlivas.com